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Q-Brush Terms and Conditions
Effective Date: March 8th, 2024
1. Acceptance of Terms and Conditions
By purchasing and using the Q-Brush ("the Product"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use the Product.
2. Product Description and Availability
Q-Brush strives to provide accurate information about the Product. However, product descriptions, specifications, and availability may change without prior notice. Q-Brush is not responsible for any inaccuracies or disruptions in service.
3. Product Purchase and Payment
Users engaging in financial transactions for the purchase of the Q-Brush are responsible for all payments and must comply with applicable laws. Q-Brush is not liable for any financial transactions conducted through third-party platforms or retailers.
4. Shipping and Delivery
Shipping and delivery information, including estimated delivery times, will be provided during the checkout process. Q-Brush is not responsible for any delays or issues during the shipping and delivery process that are beyond its control.
5. Returns and Refunds
Details regarding returns and refunds are outlined in our Return Policy. Users are responsible for reviewing and adhering to the specified conditions for returns and refunds.
6. Product Warranty
Q-Brush provides a limited warranty for the Product, as outlined in the product documentation. Users are responsible for adhering to the terms and conditions of the warranty.
7. Copyright and Intellectual Property
Users must adhere to copyright rules related to the Q-Brush, including any restrictions on copying, distribution, or modification. Q-Brush retains all rights to the intellectual property associated with the Product.
8. User Conduct
Users are expected to use the Q-Brush responsibly and in accordance with all applicable laws. Q-Brush reserves the right to take appropriate actions, including restricting access to support services, for violations of these Terms and Conditions.
9. Liability Disclaimer
Q-Brush is not liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use or inability to use the Product. Users acknowledge that they use the Q-Brush at their own risk.
10. Modification of Terms and Conditions
Q-Brush reserves the right to modify these Terms and Conditions at any time. Users are responsible for reviewing the terms regularly. Continued use of the Q-Brush after modifications constitutes acceptance of the updated Terms and Conditions.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising from the purchase or use of the Q-Brush shall be resolved in the applicable courts of Hamilton, Ontario.
By purchasing and using the Q-Brush, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
Q-Brush Return and Refund Policy
Effective Date: March 8th, 2024
1. Terms of Return:
Customers have a period of 30 days from the date of purchase to initiate a return for the Q-Brush. After this period, Q-Brush reserves the right to deny the return request.
2. State of Return:
The Q-Brush must be returned in its original condition, unused, and in the original packaging. Any signs of wear, damage, or alteration may result in the denial of the return.
3. Reason for Return:
Returns are accepted for the following reasons:
Damaged Product: If the Q-Brush arrives in a damaged condition.
Wrong Product: If the product received is different from the one ordered.
Quality Concerns: If, the Q-Brush does not meet expected quality standards.
4. Process for Return:
To initiate a return, customers must follow these steps:
Contact our Customer Service team at [info@q-brush.com] within the 30-day return period.
Provide the order number, a detailed explanation of the reason for the return, and clear photographs if the product is damaged.
Await approval and further instructions from our Customer Service team.
5. Process of Refund:
Upon approval of the return, customers can expect the following:
Refunds will be issued to the original payment method used during the purchase.
The refund process may take up to 10 business days after the returned item is received and inspected.
Shipping costs are non-refundable, and customers are responsible for return shipping unless the return is due to a Q-Brush error.
6. Contact Details:
For any inquiries or assistance regarding returns and refunds, please contact our Customer Service team:
Email: [info@q-brush.com]
Hours: Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time)
Note: Q-Brush reserves the right to modify this Return and Refund Policy at any time. Customers are encouraged to review the policy regularly for updates. This policy is effective from March 8th, 2024.
By purchasing the Q-Brush, you acknowledge that you have read, understood, and agree to abide by the Return and Refund Policy.
Copyright © 2024 Q-Brush Inc. - All Rights Reserved.
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